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Best Mac data recovery software recovers whatever you lost from Mac machines & storage devices. Cannot Access WD My Passport External Hard Drive [Solution] Updated on Dec. A commonly seen issue with Western Digital My Passport hard drives is that sometimes you cannot access the drive's data. The common symptoms are: You'll receive an. Included WD Discovery™ software lets you connect to popular social media and cloud storage services like Facebook, Instagram, Dropbox and Google Drive™ so you can import your photos, videos and docs to the My Passport for Mac drive to help preserve your online life. WD Discovery can also manage your drive through WD Drive Utilities.
I can't access a WD My Passport 1TB external HDD 'When I connected my WD external hard drive to my desktop, Windows 10 prompts me with an error message saying you need to format the disk before you can use it. I wouldn't want to do that because data is still there, and I would lose it if I formatted the disk. I tried to eject the drive and reconnected it for the second time, but the error is still there. Now, I can't access my WD Passport external hard drive or my data, can anyone help?' Symptoms of being unable to get into WD My Passport external hard drive If you're one of the Western Digital hard drive customers and happen to use the My Passport type, you must be interested in this post. A commonly seen issue with Western Digital My Passport hard drives is that sometimes you cannot access the drive's data. The common symptoms are: You'll receive an error before you can use it. The hard drive is not accessible.
Access is denied. In Disk Management, the type of file system is RAW. In the drive's properties, and the hard drive shows 0 bytes used and 0 bytes free. How can you open, view and recover data from an inaccessible WD My Passport hard drive When WD My Passport shows you an error and you can't access the data, don't worry, as the files can be easily rescued. Just download EaseUS Data Recovery Wizard to recover the data from a corrupted or inaccessible drive. It's the best that reduces the worry and risk of losing your data when disk storage devices, such as WD drives, cannot be accessed or opened.
How to Uninstall and Remove on Windows Important:. Uninstalling WD Discovery uninstalls WD Drive Utilities. WD Drive Utilities cannot be uninstalled by itself when WD Discovery is installed. Other WD Apps are not uninstalled with WD Discovery and may require a standalone installation of WD Drive Utilities Use of Third-Party Software or Websites We may recommend use of software, information, products, or websites that are owned or operated by other companies. We offer or facilitate this recommendation by hyperlinks or other methods to aid your access to the third-party resource. While we endeavor to direct you to helpful, trustworthy resources, We cannot endorse, approve, or guarantee software, information, products, or services provided by or at a third-party resource or track changes in the resource. Thus, we are not responsible for the content or accuracy of any third-party resource or for any loss or damage of any sort resulting from the use of, or for any failure of, products or services provided at or from a third party resource.
WD recommends these resources on an “as is” basis. When you use a third party resource, you will be subject to its terms and licenses and no longer be protected by our privacy policy or security practices, which may differ from the third policy or practices or other terms. You should familiarize yourself with any license or use terms of, and the privacy policy and security practices of, the third party resource, which will govern your use of that resource. Please try or Uninstall WD Discovery Important: Please make sure show hidden files and folder is enabled. For more information please refer to For more information on how to access the Control Panel please refer to. Start by opening Control Panel and go to the Programs screen.
Locate and select WD Discovery. Select Uninstall/Change or right click and select Uninstall/Change.
Select Uninstall. Click the X in the upper right hand corner to exit the unstall splash screen Directory Removal Manually delete the remaining files and directories after uninstalling WD Discovery Software. Note: C: Users $HOME AppData is a hidden directory and will not be seen in Windows Explorer unless the 'View Hidden Files' option is enabled on the PC. Go to C: Users USERNAME in Windows Explorer. Delete the.wdc folder.
Type AppData after the USERNAME in the location bar and press Enter. Go into the AppData/Local/Temp directory and delete all WD Discovery files in theTemp directory. DO NOT delete the Temp directory itself.
C: Users USERNAME AppData Local Temp. Delete the following WD Discovery folders. C: Users USERNAME AppData Local Western Digital WD Discovery.
C: Users USERNAME AppData Roaming Western Digital WD Discovery. C: Users USERNAME AppData Roaming Western Digital WDDesktop. C: Program Files WD Desktop App. Reboot the computer. How to Uninstall and Remove on macOS. From Apple menu bar, click on Go and open Applications.
Go to WD Discovery, More WD Apps, Uninstallers and double click Uninstall WD Discovery. Click on Uninstall. Enter the Mac user's password and click OK and wait for the uninstaller to complete.
WD Discovery should now be completely uninstalled. Press and hold the shift, command, and period keys to view hidden files and folders or type the following command in Terminal: defaults write com.apple.finder AppleShowAllFiles YES. Note: If hidden files and folders cannot be seen after using the command listed above, reboot the macOS computer.
Delete the following files/folders if present on the sytem. /Applications/WD Discovery. /Library/Application Support/WD Discovery. /Library/Application Support/WDDesktop.
/Library/LaunchAgents Remove everything that starts with “com.wdc”. /Users/USERNAME/.wdc.
/Users/USERNAME/Library/Application Support/WD Discovery. /Users/USERNAME/Library/Containers/com.wdc.WDDesktop.WDDesktopFinderSync.
/Users/USERNAME/Library/Containers/WDDiscoveryService.Main. Reboot the computer.